Simple . Affordable . Powerful

All online ordering solutions are NOT the same

Online Ordering

Restaurant Online Ordering System

UNBELIEVABLE RETURN ON INVESTMENT WITH NO MONTHLY FEES

The Zuppler online ordering solution processes more in sales as compared to other top online ordering providers. Our customers’ average sales exceed the service fees due to the increase in order value by as much as 15%.



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The Complete Solution

Zuppler is more than just a mobile app or web ordering software platform. It's a complete commerce solution for your business. Our team is hands on with deployment, on-going operations, and success with each client.

Capture Visitors

CAPTURE VISITORS
Most customers like to view a restaurant’s website before ordering. So use your website as a first stop to impress them and entice them to come back for more.

Keep Customers

KEEP CUSTOMERS
Don’t lose any customers to third party portals. Direct them to your own website for easy ordering straight to your kitchen.

Accurate Online Orders

ACCURATE ORDERS
Have 100% confidence everytime that the meal you are preparing is always the meal your customer ordered

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Ordering is so Easy

With Zuppler, customers can order as a guest or easily sign in via their Facebook, Twitter or Google account. They can save multiple addresses, keep track of their favourite orders and even do group ordering. Using Zuppler, customers can order in as little as 15 seconds. That’s fast!



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"Over 35% of our business at Pizza Republic now comes from online ordering."

"We have 3 locations and we had been spending a lot of money on labour taking orders by phone. When you think about it, every phone order can take one to two minutes and on a busy night the phones would be ringing off the hook. This is where online ordering has saved us a huge amount of time AND money. The customer can choose their food, exactly the way they want it and we receive the order straight to our kitchen."

"We have received very positive reports from customers using our online ordering system, they say it’s very easy and quick to use and they prefer ordering directly from our website rather than using a portal as they feel they are getting a more personal service, sending their order directly to us.”

John Cronin, Pizza Republic

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Get Orders From Any Device

Use our web and mobile ordering apps to deliver the perfect customer experience. Either way, you get a fully branded customer facing ordering solution on any platform: web, mobile, tablet (and whatever the future holds).

The Zuppler online ordering platform is embedded directly into your website so customers will never be redirected to another page. This keeps your customers on YOUR website and the menu is styled to fit with your brand and identity.

Zuppler’s superior branded, embedded, syndicated, hosted and broader total food ordering solution is accessible to any consumer from any device. Total solution is offered to operators without additional IT investment.

This simplifies the process, extends a restaurant’s reach, increases sales, engages guests and addresses the problem in a branded environment - allowing restaurants to own their customer, control their brand image and compete more effectively and economically.

We provide full integration with industry leaders in POS, loyalty and payment processors.

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Your Brand. Our Solution

Our online ordering platform prompts frequent customer visits and drives order size up by over 20% on average. Customers can save multiple address details which makes it even easier each time they order. With our up-selling features, it’s easy to increase order averages with approximately 40% of customers accepting the suggested add-ons with their orders. We focus on features that your customers will love and keep them coming back for more.

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Operations Will Love It

You can adjust collection and delivery settings at any time and even set longer delivery times for your peak hours. If things are getting busy, you can adjust order times on the spot so that your customers know when to expect their fresh and tasty food!

With multiple modifier options available for each menu item, you can find out from customers exactly how they would like to receive their meal, with their order coming straight through to the kitchen via GPRS terminal or integrated directly with your POS system.

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Industrial Strength

Fast, Secure, Reliable. Quick ordering, phenomenal up-time and secure processing. We help keep your brand strong online with a service that customers can trust. With 3D Secure at the checkout and 24/7 monitoring and support, you and your customers can get on with the important stuff!

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Insight, Measure and Control

With extensive and unlimited reporting features through our dashboard, you can customise your reports for your entire operation. View customer behavioural data, most popular products, delivery heat map and more. You have control over your customer data and we give you the opportunity to connect with them directly.



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Online Ordering System Features

Supercharge your online ordering with all the features you need to deliver results

Our online ordering is an enterprise level “best in class” solution. We understand how to grow online orders and we want to share that with our partner restaurants.

Powerful mobile and web ordering like those developed by Domino’s could only previously be afforded by large multinational chains with massive tech resources.

For the past five years, Zuppler has been working to bring that kind of user experience and opportunity directly to the independent operators and help change the way that they use mobile and the web to drive customer engagement and develop revenue.

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Receive orders from customers on the go

Desktop, Tablet or Mobile… our platform is embedded on your website so customers never leave your site to order.

Multiple Payment Options

Get Paid the Way You Want

Allow customers to pay by cash, credit card or both

One-Click Ordering

Digital Ordering

We’re always looking for ways to enhance the customer experience with new tools and features that you and your customer will love.

    Key Features:
  • Brilliant up-sell and add-on features
  • “One Click” repeat ordering with saved order history
  • Option to save multiple addresses for ease of ordering
Custom Delivery Zones

Map Your Delivery Area

Ordering for delivery is among the fasting growing sectors. Using Google mapping technology, you can define your exact delivery zone by drawing it on a map or setting a radius from your restaurant’s location. Set multiple delivery zones, minimum delivery spend, delivery charges and lead times for each area.

    Key Features:
  • All features included in Zuppler’s digital ordering platform
  • Online dashboard for creating and managing each store’s delivery zones, operating hours, minimum orders and delivery lead times
  • Different delivery charges or minimum orders for certain delivery zones? Simple!
Multiple Notifications

Multiple Notifications

Easily notify your staff of incoming orders, ensuring your never miss an order, with GPRS, POS and Email notifications.

Full Menu Control

Your Menu is Under Your Control

We give you the control to fine tune your menu so that it refelects your business preferences.

    Key Features:
  • Multiple Menu Modifiers
    Size options, sides, flavours, additional toppings and more
  • Up-sell Options
    Tempt your customers with aptly placed add-ons
  • Deactivate Items
    Run out of a menu item? Pause it temporarily or indefinitely
  • Opening Hours
    Set hours and days for receiving orders
  • Delivery Settings
    Accept orders for collection, delivery or both
  • Multiple Menu Tabs
    Set separate lunch, dinner and special offer menus
Loyalty & Promotion Engine

Loyalty & Promotion Engine

Keep your customers motivated to order again and again. Driving incremental revenue from your best customers is made possible by Zuppler’s Loyalty Application.

    Key Features:
  • Supports multiple loyalty programs
  • Integrate redemption and mobile payments
  • Full analytics tool set and robust data capture
  • No additional hardware required
  • Able to integrate with Zuppler’s promotion engine
  • Full analytics tool set
Group Ordering

Group Ordering

Let customers order with their friends and colleagues. Now your customers can place their large group orders online. They can even chat online with their group and share their favorite food choices while ordering through your menu.

    Key Features:
  • Great for businesses ordering for group meetings or office functions
  • Group orders can be paid for by one person or each person individually
  • Drive large group orders and repeat customers with “Invitation Ordering”
Customer Database

Customer Insights & Database

Building your customer database has never been easier with our online ordering system. With our dashboard, you can easily track your best customers, most popular products and even where they are buying from with delivery heat maps. The customer data is saved when customers place their order. You can view it at any time and measure success of your marketing campaigns.

    Key Features:
  • Each product comes with an operational data dashboard, customized to customer needs
  • Full interactive ecommerce dashboard, tracking all digital actions
  • Experience working across multiple third party datasets, drawn from multiple sources
Marketing

Marketing

At present, marketing has never been more important to restaurants. You can no longer just rely on being the oldest store on the block, and word of mouth, to keep new customers coming in. With new stores opening all the time, it’s important to make sure you keep your store at the front of your customers’ minds. We offer very simple tools to ensure you can do this easily. From SMS broadcasts to mail drops to email campaigns, our online ordering system can help you with it all!

Technical Integrations

Technical Integrations

Zuppler enable a wide variety of integrations that enhance what you do, not control it. Our list of integration partners is growing all the time.

POS Point of Sale

We understand the importance of a restaurants POS relationship and therefore, our platform is compatible for integration with the following POS systems which represent over 60% of multi-unit food operators. POS data is synchronised and cached for prompt display on any device.

  • PAR PixelPoint
  • MICROS
  • POSitouch
  • Revel Systems
  • Clover
Payment Processors

Our platform seamlessly integrates with the following payment processors, so you can offer the services that make the most sense for your business and your customers.

  • AuthiPay
  • Braintree
  • PayPal
  • LevelUp
  • Mercury
Easy Setup

Easy to Set Up and Manage

Just add an ‘Order Online’ button to your website. That’s it. We’ll take care of the rest of the setup and you can manage it and make live changes anytime.


To Get Started Today With Our Website Design & Branding, Online Ordering and Digital Marketing Solutions

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Trusted by some of the biggest brands in restaurant takeaway and delivery

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